Effective date: 21 October 2026 · Operator: Shenzhen Kewei Technology Co., Ltd
Your data deserves a clear explanation.
1. Who is responsible
Shenzhen Kewei Technology Co., Ltd (深圳市克位科技有限公司) operates KEWEI PLAY and is responsible for the personal data described here. Contact keweike1@outlook.com. Address: Room 605, No. 17 Xinjv Road, Xinyang Community, Shajing Street, Bao’an District, Shenzhen.
2. Information you provide
We process account email, username and password hash; order and billing details; purchased items, currency, amount and payment status; download permissions and delivery records; and the information in support requests. The form asks for your name, email, optional order reference and message. We do not ask for full card numbers, security codes or payment passwords.
3. Technical data and game use
The store may process IP addresses, request logs, browser or device details, security events and essential session identifiers to serve pages, prevent misuse and diagnose faults. The games process controls and session state locally in the browser. Their code does not send gameplay telemetry, establish public rankings or save play progress to your store account. Your purchase and download records remain separate from the in-game session.
4. Why we use it
We use information to create and secure accounts, retain carts, administer orders, confirm payment, control downloads, resolve support or refund requests and meet accounting or legal duties. Where applicable law requires a basis, this may be contract performance, a legal obligation, a proportionate legitimate interest in security and support, or consent where specifically required. We do not make solely automated decisions with legal or similarly significant effects.
5. Cookies and local storage
WordPress and WooCommerce use essential cookies for authentication, carts, sessions and request protection. They have different session or configured expiry periods. Blocking them may prevent account access or checkout. The current store does not use advertising or optional analytics trackers and has no marketing subscription. If non-essential tracking is added, this notice and any required choice mechanism must be updated before it is used. You can clear or restrict cookies in your browser.
6. Sharing and payment services
Access is limited to people and service providers who need it for hosting, store administration, support, communications or a payment service actually used for the order. A connected payment provider processes its own payment-account data under its privacy notice; only relevant order and transaction references need to reach us. We may disclose information when legally required or to protect legal rights. We do not sell personal data or share it for targeted advertising.
7. International handling
The operator is in China. Your communications and store data may be processed there and in locations used by a hosting, email or payment service involved in fulfilling your request. Where a cross-border transfer is subject to specific legal safeguards, we must apply the relevant requirements. Contact us for information about the services used for your order.
8. Retention
We retain account data while the account is active and as necessary to maintain purchased download rights. Order, refund, security and correspondence records are kept for the applicable accounting, legal, dispute and operational purposes, then deleted or anonymised when no longer needed. We do not promise a single universal retention period across all record types and jurisdictions. You may request information about the retention of your records.
9. Your choices and rights
Depending on applicable law, you may request access, correction, a copy, deletion, restriction, portability, objection to certain processing or withdrawal of consent. Contact us using the purchasing email where possible. We may ask for proportionate identity verification, but not your password. Some transaction records must be retained despite account deletion. You can raise a complaint with a relevant data-protection authority. Closing an account may affect account-based download access; contact us first if you need a personal copy or another lawful remedy.
10. Security and children
We use account permissions, password hashing, nonce checks and protected download routes to reduce unauthorised access. No system is completely secure; use a unique password and report suspected misuse. The store is not intended to collect accounts or purchase data directly from children unable to consent under applicable law. A parent or guardian should manage any purchase where required. Contact us if a child’s information may have been submitted improperly.
11. Updates and contact
Changes will be reflected by the effective date above, with additional notice where legally required. For privacy requests or questions, email keweike1@outlook.com or use Contact & support.